Frequently Asked Questions About Gift Baskets in Calgary

Do you deliver gift baskets in Calgary?

Yes! Baskets & Beyond offers local gift basket delivery across Calgary and the surrounding area, including Airdrie, Cochrane, Chestermere, and Okotoks. We deliver Monday through Friday, 9:00 AM to 5:00 PM. We are closed on weekends and Canadian holidays, though weekend deliveries may be arranged by contacting us during regular business hours. Our baskets are hand delivered by a local courier, so please ensure someone is available to receive the gift on the day of delivery. For condos and apartments we call the recipient ahead to schedule; for detached homes and townhomes the basket is left at the door or porch if the courier considers it safe. If you would like us to call and schedule the delivery, please mention this in the Notes section when placing your order.

How much does gift basket delivery cost in Calgary?

Local delivery within Calgary city limits is $16, and delivery to surrounding areas ranges from $22 to $42 depending on the destination. See our full delivery rate table for all areas and pricing. Delivery fees are subject to change. Please ensure all recipient information is entered accurately, including full name, phone number, and apartment or suite number where applicable. Incorrect shipping information may result in delivery delays and additional fees. We are unable to deliver to PO Box addresses. For delivery rates to areas not listed on your selected basket, please contact us at 403-819-1070 or email hello@basketsnbeyond.com.

Can I get same-day delivery?

Yes, same-day gift basket delivery is available within Calgary! For communities surrounding Calgary (Airdrie, Cochrane, Chestermere, and Okotoks), we offer next-day or scheduled delivery on a date you specify. For same-day delivery within Calgary, orders must be placed online or by phone before 11:00 AM Mountain Time. Orders placed after 11:00 AM will go out for next business day delivery unless another date is specified. During busy holiday periods such as Christmas, Mother’s Day, Father’s Day, and Valentine’s Day, please allow 1 to 2 additional days for processing due to high volumes. Same-day delivery may not be available during these peak times. Orders can be placed online, by phone at 403-819-1070, or by email at hello@basketsnbeyond.com.

What areas do you deliver to outside Calgary?

We deliver to communities surrounding Calgary including Airdrie, Cochrane, Chestermere, and Okotoks. Delivery fees to these areas range from $22 to $42 depending on the location. Same-day delivery is available within Calgary only; deliveries to these surrounding communities are scheduled for the next day or a date you specify. We also deliver across Alberta and ship gift baskets anywhere in Canada, with shipping rates varying by destination and level of service chosen. For areas not listed on the basket you would like to order, please contact us for a delivery or shipping quote. We are unable to guarantee a specific delivery time, but we make every effort to deliver within the requested timeframe.

Can I customize a gift basket?

Absolutely! Baskets & Beyond specializes in creating custom gift baskets tailored to your needs. Whether you have a specific theme, dietary requirement, budget, or occasion in mind, we can design the perfect basket for you. The combination of items and presentation can be modified to suit your price range and specific occasion. We are constantly sourcing new, exciting, and tasty gourmet food products to keep our baskets unique. Visit our custom gift basket page, call us at 403-819-1070, or email hello@basketsnbeyond.com to discuss your ideas. Custom designs are considered final sale.

Do you offer corporate gift basket programs?

Yes, Baskets & Beyond offers corporate gift basket programs for businesses in Calgary and across Canada. Whether you need client appreciation gifts, employee recognition baskets, holiday gifts for your team, or gifts for corporate events, we can create custom packages for orders of any size. Our corporate clients include businesses across Calgary and the surrounding area. We work directly with you to curate a program that fits your needs. Contact us at 403-819-1070 or email hello@basketsnbeyond.com to discuss your corporate gifting needs.

What if an item in my basket is unavailable?

We do our very best to send your basket exactly as shown on our website. However, if a specific item is temporarily unavailable, we will substitute it with a similar product of equal or greater value. We carefully select substitutions to ensure your gift basket maintains the same quality, presentation, and overall feel. All gift baskets are wrapped in cellophane and decorated with a beautiful bow, and a card is enclosed containing your personal message. If you have specific preferences or concerns about substitutions, please let us know when placing your order.

How do I place a large order?

For large orders of 10 or more gift baskets, please contact us directly at 403-819-1070 or email hello@basketsnbeyond.com. We can accommodate custom designs for your group. Large orders may require additional processing time, so we recommend placing your order as early as possible, especially during holiday seasons. We are happy to work with you on a design, budget, and delivery schedule that fits your needs.

What payment methods do you accept?

We accept Visa, Mastercard, and American Express. All online payments are processed securely through our website. For phone and email orders, we can process credit card payments directly. GST is applied to all orders. For details on our return policy and guarantee, visit our Returns & Guarantee page. If you have any questions about payment or billing, contact us at 403-819-1070 or email hello@basketsnbeyond.com.

Do you ship gift baskets outside Calgary?

Yes! While our primary focus is local delivery within Calgary and surrounding communities (Airdrie, Cochrane, Chestermere, and Okotoks), Baskets & Beyond delivers gift baskets across Alberta and ships anywhere in Canada via trusted couriers such as Canada Post, UPS, and Purolator. Shipping rates vary depending on the destination and level of service chosen. Please contact us for a shipping quote if your area is not listed on the basket you would like to order. For items ordered online that need to be shipped outside our local hand-delivery area, please reach out to us at hello@basketsnbeyond.com or call 403-819-1070 prior to ordering for a shipping quote.